github - ghsa-vcjf-j3r2-f6pp

ghsa-vcjf-j3r2-f6pp

Vulnerability from github

Published

2022-05-24 17:30

Modified

2022-05-24 17:30

Details

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.

Show details on source website

To clipboard

{
  "affected": [],
  "aliases": [
    "CVE-2020-1777"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-200"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2020-10-15T19:15:00Z",
    "severity": "MODERATE"
  },
  "details": "Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.",
  "id": "GHSA-vcjf-j3r2-f6pp",
  "modified": "2022-05-24T17:30:44Z",
  "published": "2022-05-24T17:30:44Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2020-1777"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-15"
    }
  ],
  "schema_version": "1.4.0",
  "severity": []
}

cve-2020-1777

Vulnerability from cvelistv5

Published

2020-10-15 18:52

Modified

2024-09-17 01:16

Severity ?

4.3 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N

Summary

Agent names disclosed in chat feature

References

▼	URL	Tags
	https://otrs.com/release-notes/otrs-security-advisory-2020-15/	x_refsource_CONFIRM

Impacted products

▼	Vendor	Product
	OTRS AG	OTRS

Show details on NVD website

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T06:46:30.899Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-15/"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.21",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "8.0.6",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "L\u00e1szl\u00f3 Gyaraki"
        }
      ],
      "datePublic": "2020-10-12T00:00:00",
      "descriptions": [
        {
          "lang": "en",
          "value": "Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Information Exposure",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2020-10-15T18:52:13",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-15/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Upgrade to OTRS 7.0.22, OTRS 8.0.7"
        }
      ],
      "source": {
        "advisory": "OSA-2020-15",
        "defect": [
          "2020052942000321"
        ],
        "discovery": "INTERNAL"
      },
      "title": "Agent names disclosed in chat feature",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "security@otrs.com",
          "DATE_PUBLIC": "2020-10-12T00:00:00.000Z",
          "ID": "CVE-2020-1777",
          "STATE": "PUBLIC",
          "TITLE": "Agent names disclosed in chat feature"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "OTRS",
                      "version": {
                        "version_data": [
                          {
                            "version_affected": "\u003c=",
                            "version_name": "7.0.x",
                            "version_value": "7.0.21"
                          },
                          {
                            "version_affected": "\u003c=",
                            "version_name": "8.0.x",
                            "version_value": "8.0.6"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "OTRS AG"
              }
            ]
          }
        },
        "credit": [
          {
            "lang": "eng",
            "value": "L\u00e1szl\u00f3 Gyaraki"
          }
        ],
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions."
            }
          ]
        },
        "generator": {
          "engine": "Vulnogram 0.0.9"
        },
        "impact": {
          "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "CWE-200 Information Exposure"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://otrs.com/release-notes/otrs-security-advisory-2020-15/",
              "refsource": "CONFIRM",
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-15/"
            }
          ]
        },
        "solution": [
          {
            "lang": "en",
            "value": "Upgrade to OTRS 7.0.22, OTRS 8.0.7"
          }
        ],
        "source": {
          "advisory": "OSA-2020-15",
          "defect": [
            "2020052942000321"
          ],
          "discovery": "INTERNAL"
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2020-1777",
    "datePublished": "2020-10-15T18:52:13.636983Z",
    "dateReserved": "2019-11-29T00:00:00",
    "dateUpdated": "2024-09-17T01:16:05.690Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Log in or create an account to share your comment.

Tags

Taxonomy of the tags.

All sightings related to this event Export sightings related to this event

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.